The USV Annals of Economics and Public Administration, Vol 20, No 1(31) (2020)

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Cristian Mihai Enachi


Contemporary social and economic development is marked by developments in the services sector, which is a vital part of the global economy. The tertiary sector of the global economy, based on information, is currently indispensable in any process of production, supply or supply. It includes adjacent elements, such as imagination, creativity, knowledge, intangible assets and intellectual property, which are the main sources and valuable resources. Services on the world market have benefited considerably over the last twenty years, mainly due to diversity and other components of changing consumer behavior. This increase is also due to the development of new telecommunications and IT technologies, which are particularly essential in the provision of services, which has led to an increase in consumer demands. It is observed that they are more influenced than ever by the environmental factors, more and more sensitive, more demanding when choosing a particular service, but just as difficult to satisfy. By diversifying the tastes and the offerings the individuals become aware that they live in a world dominated by increased competition and that they are the target of all the destined to the market. The service sector is responsible for increasing the standard of living, contributing to improving the quality of work by raising the level of qualification and training of staff, so we can conclude that services have an important economic role.

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                     Ştefan cel Mare University of Suceava                   Faculty of Economics and Public Administration


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